Additional Services
Exclusively Yours
commuknity is pleased to announce our new “shopping by appointment” on Tuesdays at the shop. Call at least one day in advance and we will reserve one hour exclusively for you (and your friends) to shop at the store. A staff member will be on hand to support your shopping experience.
If you should need knitting instruction or help, this will need to be arranged separately for a fee. We are now offering private and semi-private lessons on Tuesdays as well as during regular shop hours.
Yarn Doctor
Having a problem with a pattern? Is your yarn acting up? Well, we have a solution for you! Andrea, our Yarn Doctor will be in 6:00 pm to 8:00 pm Wednesday evenings.
Come in and sign up for a 15-minute consultation (sign-ups are on a first-come, first-served basis).
If Andrea cannot solve your problem within the 15-minute period, she will refer you to a class, workshop or private lesson, depending on which is appropriate.
Please note: This service is most appropriate for fixes and trouble-shooting rather than learning a technique, and bridges the gap between help our staff can provide and classes.
All customer support is limited to yarn purchased at commuknity.
Self-Service Blocking
We are excited to offer self-service blocking for free in our workshop! It's hard to find a space around the house that's big enough to layout a shawl or sweater. And nearly impossible to find a place that's out of the way.
Use our workshop --- we have table space, a steamer and blocking board that you are welcome to use.
Call the shop at 408-993-9333 for details.
Finishing
We offer complete finishing services at commuknity.
We will endeavor to ensure that your project is completed in a timely manner at a reasonable price. We consider each project a unique opportunity to serve you.
Every project will be quoted before we initiate the finishing process. We will treat each project with the careful attention to detail that you deserve.
Finishing is done by hand and includes:
- Blocking
- Weaving in ends
- Neck and shoulder stabilizing
- Sewing pieces together
- Zippers, buttons, or other fasteners
The cost for finishing varies according to the garment type and the time involved. Extra charges for providing and installing zippers and tailoring of buttonholes may apply.
An estimate of the finishing expense is provided at the time the work is accepted. Usually garments accepted for finishing are completed within 20 business days.
Customer Rewards Program
We offer our appreciation for shopping with us through our Customer Rewards Program. For every $1 you spend with us on yarn and notions, you earn a point in our rewards program. When you have 100 points, we give you a 15% discount coupon to use on your next purchase.
Gift Certificates
Perfect for any occasion and fits any skill level. What is it? A commuknity gift card!
Gift cards are available for any amount if purchased in the shop or by phone. You can also purchase gift cards in pre-set amounts in our online store.
Gift Registry
Don't forget, you can create a wish list of yarn, books, patterns, and tools to help your friends & family pick out the perfect for...YOU!
Is there a project you want to start? New books you're interested in? Tools you've been needing? Come in the shop and we can help set you up, then your friends and family won't have to guess what you want and need!
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